Irmgard & Nikos
VASSILARAS
Jewellery Creations


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TERMS AND CONDITIONS

Shopping Guide

Shipment of products, payment methods

Immediate International delivery

The www.nicosvassilaras.com provide immediate shipment of your orders internationally in cooperation with the private courier company DHL. Our goal is that products will be shipped within 24 hours.
Please be aware that all deliveries will be signed by the recipient upon delivery. Following the tradition a telephone call or e-mail delivery confirmation, where necessary. If you have any questions or need help, do not hesitate to call us at

Phone: +30 22410 74927

or by E-mail: nicovas@otenet.gr


Terms of use


The use of this website implies full and unconditional acceptance of the following terms of use by the user, who have direct and continuous access throughout the course of navigation and use our website.
www.nicosvassilaras.com is the online store exposure and sales of the company's products VASSILARAS JEWELLERY CREATIONS, hereinafter referred to as "Company", based in Omirou str 42 Rhodes 85100 (old town) Greece telephone number 0030 22410 74927 Chamber of Commerce Registration Nr. Γ.Ε.Π.Η 2066 Before you enter into our online store, we invite you to consult the following terms and conditions apply specifically to your use of this online store.
Make sure you agree to the following terms and conditions as the re-use and navigate your website www.nicosvassilaras.com entails explicit and unconditional consent and your consent to them.

The COMPANY reserves the right to amend or revise freely the terms and conditions of transactions from the online store, whenever it deems necessary unilaterally and without notice in accordance with the needs and applicable law.


Availability of the web site


The www.nicosvassilaras.com make every effort for the maintenance and availability of the website and its content. You may, however, at any time and without notice, to discontinue the operation (in whole or part thereof) temporarily or permanently (for maintenance / upgrade / for whatever reason) or modify its contents. The www.nicosvassilaras.com accepts no responsibility for damage derived from inability user access to it.
In case of permanent interruption of the operation of this website, you can always contact any unfinished business with the address VASSILARAS JEWELLERY CREATIONS, Omirou str 42 Rhodes 85100 (old town) Greece telephone number 0030 22410 74927 E-mail: nicovas@otenet.gr


Provided Information and Products


The COMPANY representation as to the accuracy, truth and completeness of the information listed in the online shop, so as to the identity of the company and the services provided through the online store, transactions. The company, in good faith, and is not responsible for errors committed due to an error in the recording of electronic data in the store. If a product shows unusually low price, without any specific indication as to justify this, please contact us before ordering the product.


Copyrights


The COMPANY is a unique and exclusive holder of all copyrights of the content and structure of the website except where expressly excluded.

1. All website content, including images, graphics, photographs, texts, services and products are property of the company and protected by the relevant provisions of Greek law, European law and international conventions.
2. Any copying, analog / digital recording and mechanical reproduction, distribution, transmission, downloading, or misleading the public about the real provider of the content of this website. Any reproduction, republication, loading, announcement, or transmission or any other use of the content in any way or means for commercial or other purposes is permitted only with prior written permission of the COMPANY or any other legitimate holder of those copyrights.


Privacy visitors / users


The Company protects the privacy of visitors www.nicosvassilaras.com under national and International law and in particular the provisions of Law 2472/1997 on the "Protection of the individual from the processing of personal data" and Law 3471/2006 on the "Protection of personal data and privacy in the electronic communications sector," as applicable.
When navigating in www.nicosvassilaras.com and access to its content is not required to administer data constitute personal data.
If the visitor / customer wishes to any order and product market for the support, promotion and execution of the order, but also to ensure the possibility of communication with him, it is necessary voluntary declaration of personal data and only those that are necessary for safe handling of the order of (name, address, email, phone, credit card, if chosen fee by credit card, etc.).
The personal data stated respected by the Controller the Company transactions with us, the execution of your orders, improving service and ensuring the operation of the service and may not be transferred or shared with third parties, except in the cases provided by law.
The customer must indicate the true and accurate personal data requested and reserves the right to information at any time about the existence of his personal file, the purposes of processing, the recipients of this or to object to the further processing of the data or to correct them, according to the legislation.
The disclosure of personal data by www.nicosvassilaras.com users constitutes acceptance of these terms of use of such data in accordance with the above. For any clarification or statement on these matters you can contact us at E- mail: nicovas@otenet.gr


Trade Secret


All information transmitted by the user / member in COMPANY are confidential and the COMPANY has taken all necessary measures to use them only to the extent necessary in the context of service. Some of the measures taken are the following:

1. Only authorized employees have access to information of your transaction and only when necessary, for processing your requests.
2. The company does not disclose customer information and transactions, unless written authorization from you or this court order or decision of any public authority.
3. If the Company uses third parties to support its systems, they ensure the guarantee of confidentiality. For your own safety, you will also have to handle all the information provided through the service as confidential and secret and not to make any disclosure to third parties.

User Responsibility


-The Use of our website is the responsibility of the user. The website content is exclusively for adults and the visitor is not required to do any act, others may use the services of www.nicosvassilaras.com only if desired.
-The Minors are prohibited from using our website and we are not responsible for any use of them.
-The Visitor of our website must make lawful use thereof in accordance with good faith, morality and the legislation in force and to abstain from any illegal act, unfair and abusive behavior that can harm others or us.


The users of this website undertake that all information submitted to it are true, complete and correct, they comply with the Greek laws and that they refrain from any illegal and contrary to morality use, that do not violate any kind of Rights and in particular privacy, and generally will not endanger the security of this site and the smooth operation and does not impede the use of it, accepting it otherwise and generally in case of any violation of these terms of use be liable for the full restoration of harm either to third parties or to us.


Users of the website must, in any event, to use electronic antivirus software. The www.nicosvassilaras.com not guarantee that the site does not contain "viruses" or other harmful software and is not liable for any damage suffered by the visitor / user of this.


The unlawful use of this website implies civil and criminal penalties for the user.
The nicosvassilaras.com is not responsible for derived from unlawful activities of third parties and in any case not accept such behavior.
Failure to comply with the above and in general with these terms, reserves the right to compensation, and to take any other necessary measure such as the interruption of access, information to, the website and its services.

Prices


Prices of products shown in the electronic directory can be changed anytime by the nicosvassilaras.com without notice. In any case, however, the customer at the time of receipt of the product ordered will pay the price marked at the time of order.
Prices on this website are in Euro and include the VAT

Free & Immediate Delivery


The www.nicosvassilaras.com provides direct and free shipping of your orders national and internationally, in cooperation with the private courier company DHL. The address you provide must be real and valid. In the absence of the stated address or any change in the facts of the declared steering the customer is responsible for the timely update of the courier; otherwise it will bear the cost of callback courier.
The Company is not responsible to any delays due to force majeure or in concert between courier and client.
Our goal is that products will shipped within 24 hours.
Please be aware that all deliveries will be signed by the recipient upon delivery.
"On receipt of your product personally recommend checking the product delivered and confirmed that the packing remained intact."
A telephone call or e-mail delivery confirmation will follow where necessary.
If you have any questions or need service, do not hesitate to call us at +30 22410 74927


Product Returns


We want you to be completely satisfied with your order!


A. Return of non-defective products - The right of unjustified withdrawal from the customer.


The customer retains the right to return products purchased, according to the law on consumer protection, without justification, within fourteen (14) calendar days of receipt of goods.
Exceptions to the right of withdrawal:
There can be no backtracking and the refund is not permitted

1) For special orders
2) Where the products are modified after customer's request
3) Damage caused by the opening of the product, for which the responsibility lies solely with the customer.

Returns will be accepted strictly only if the following conditions are met:

1) The product is unworn and in its original pristine condition. The audit will be performed by the responsible of our online store
2) The product packaging has not been altered or soiled, but is in excellent condition.
3) The product is returned to secure packaging to avoid damaging during transportation. We are not responsible for any loss or damage during transport of the product.
4) Along with the product returned intact and in excellent condition and all documents accompanying the product (original sales receipt / invoice, warranty, manual or any other accompanying materials)
5) If the product is accompanied by a gift, you will be returned the gift with the product, also in excellent condition this and forms that may accompany it.
6) The customer exercises his right of withdrawal within the above period of 14 calendar days from the date of receipt of the goods.


Procedure for exercising the right of withdrawal


The customer to exercise his right of withdrawal, must inform our online store, www.nicosvassilaras.com Vassilaras Jewellery Creations Omirou str. 42 85100 Rhodes, Greece Tel. 0030 22410 74927 E-mail: nicovas@otenet.gr its decision to withdraw with a clear written statement will be sent by mail or fax or e-mail before the end of the above period of 14 days.

Following disclosure of the customer's declaration of withdrawal will be sent confirmation of receipt thereof in the e-mail.

Before returning the product the customer is required to contact by phone with our online store, www.nicosvassilaras.com Vassilaras Jewellery Creations Omirou str. 42 85100 Rhodes, Greece Tel. 0030 22410 74927 E-mail: nicovas@otenet.gr in the above deadline.

The customer must return the products in a safe container so they are protected during shipping to our address, without undue delay and in any case within 14 calendar days from the day on which he announced at the above, in our shop the decision to withdraw.

The return is the responsibility of the customer. The Company are not responsible for any loss or damage during transport.

The refund will be made without penalty through the company courier DHL. If the product is returned with another courier service or by other means return costs will be borne by the customer and our online store you will not receive the products if these costs are not already covered by the customer. If you do not meet the above and the product does not meet the above requirements will not be acceptable for return of the product and the product will be sent back to the client-sender with the same charge.

If the product is received, the declaration of withdrawal is timely, met in full the above conditions are met and the above procedure for exercising the right of withdrawal by the customer, the return of goods will be accepted. The return of money corresponding to the price of the products ordered by the customer, will be completed without undue delay and in any event within fourteen (14) calendar days from the day on which we were informed about the client's decision to withdraw from the contract and at the same payment method chosen when ordering. If the client wishes otherwise refund should disclose in our shop on time and in writing. We may withhold reimbursement until we take back products. Especially in the case of products with market delivery the refund will be made through bank account of the client. Therefore we kindly ask you to inform us via e-mail for your account number (IBAN), the bank keeping the account and the name of the beneficiary. For safety reasons the beneficiary account number needs to be the same person on your sales receipt for the returned product.

Please note that no refunds are given from items bought in our physical store.

No delivery will be reimbursed if you have opted for a type of delivery other than a standard delivery offered free in our store.

We do not refund bank charges incurred in the transaction.

B. Returns products that are damaged or of poor quality or wrong product was delivered.

Our online store emphasizes the quality of products sold and the proper mission of the customer's order. In the unlikely event that the customer receives a fault of the www.nicosvassilaras.com proven defective product or product lacking the agreed quality or damaged during transport, or the wrong product, you must inform us immediately by describing the issue and notifying us if you wish to replace or the return of his money.
Specifically, in these cases, the customer may:

1. Either refuse to accept the outset the product and request the delivery of the product ordered, in the case of sending the wrong product or the rectification / replacement in the case of defective product or product lacking an agreed capacity.
2. Whether to receive the product and return asking for delivery of the product ordered, in the case of sending the wrong product or the rectification / replacement in the case of defective product or product lacking agreed.
3. Whether exercising the right of withdrawal to return the product and ask for a refund of the price.

Payments


If you do not have a credit card you can pay your order by bank account.

Prepay your order at the following account of the bank we work

PIRAEUS BANK:

IBAN: GR 600172 7000 0057 0007 1407 403

SWIFT BIC: PIRBGRAA

Fax us on +30 22410 95436 the receipt of the deposit and we will ship the order.  

Payment by credit card. If the user chooses to pay by credit card, the amount will be automatically aadded to the credit of the user.
Selecting the desired amount, the user gets a secure bank server. There he gives the credit card details and get the approval, the amount is added to the credit balance. At the same time, in any case, returns to www.nicosvassilaras.com wherein notified of the outcome of the transaction.
The process is extremely simple and quick

Further information:
• The secure server is administered by the Piraeus Bank
• When back to www.nicosvassilaras.com, the user is informed of the outcome of the transaction.
If successful the money will be deducted from the user's balance, while in case of failure the user will be notified about.

ADDITIONAL INFORMATION - EXPLANATION:

a.) How secure is the payment process by credit card?

The process is completely secure. The payment is not made directly through the online store www.nicosvassilaras.com but the user is transferred to a secure server administered by the Piraeusbank bank. The server uses SSL protocol (Secure Socker Layer) with a 128 bits encryption Key. Any attempt to steal credit card information is in principle impossible, since the decoding of data moved using the SSL protocol is impossible.

b.) What is the CVC / CVV?

The CVC / CVV field on the back of the credit card is a three-digit number. It requested for additional security and protects you even more as it is very difficult for someone to guess the field. To enter it, turn and look at the back of the credit card. It is a three-digit number and it is usually located on the right.

c.) What if an error is made during the payment (for example, connection gets cut or Cancel is pressed)?

Whatever happens, the transaction is recorded by us andthe user is not going to lose money. All that can happen is a few days of delay getting your credit balance. The process is automated, controlled and there is no way to lose money.


Thank you for your Attention and Agreement


The manager
Irmgard Maria Vassilara

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(c) 2015 Vassilaras Jewellery Creation - Terms and Conditions - Όροι Χρήσης, τρόπος αγορών